Contact
Get In Touch
Customer Support
St. Dayton, OH 45420
(928) 630-9272
Frequently Asked Questions

Start with how you plan to use them—taking photos and videos, listening on the go, or exploring AI features. Camera, audio, translation, and voice-assistant features vary by model. Tell us your priorities and the models you’re considering, and we can help you compare.
Compatibility depends on the model, companion app, and your phone’s operating system. Some features may also require internet access, an account, or a separate service. Send us the product name, your phone model, and your iOS or Android version so we can help check the requirements.
Yes—send us the product you’re interested in and your destination country or region. We can help check the available delivery information. Confirm shipping charges, delivery estimates, and any applicable taxes or import duties before placing your order.
Choose Order Help in the contact form and include your order number, the email address used at checkout, and a short description of your question. If you need to request a change or cancellation, let us know as soon as possible. Availability depends on the order’s processing status.
Send us your order number, product model, and a description of the issue. If relevant, let us know whether you have photos or a video showing what happens. Return eligibility and warranty coverage are subject to the applicable policy. Please contact us for instructions before sending a product back.
For distribution, retail, or collaboration enquiries, tell us your company name, website, country or region, and what you have in mind. Please include the products you’re interested in and your preferred contact details.

